Accessibility statement for the Child Maintenance Service

This service is part of the wider GOV.UK website. There's a separate accessibility statement for the main GOV.UK website.

This statement applies to the Apply for help arranging child maintenance service and the Respond to a child maintenance application service, available at https://child-maintenance.service.gov.uk/apply/ and https://child-maintenance.service.gov.uk/apply/respond-to-a-child-maintenance-application.

Using this service

This service is run by the Department for Work and Pensions (DWP). We want as many people as possible to be able to use this service. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• get from the start of the service to the end using just a keyboard
• get from the start of the service to the end using speech recognition software
• listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

Contact the Child Maintenance Service if you:

• need help
• need information on this website in a different format like large print, audio recording or braille
• find any accessibility problems on this website

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

If you are in Northern Ireland, contact the Equalities Commission for Northern Ireland (ECNI).

Technical information about this website's accessibility

The Department of Work and Pensions (DWP) is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 11 August 2026. It was last reviewed on 11 August 2026.

This website was last tested on 22 May 2026. The test was carried out by the Digital Accessibility Centre and checked for compliance with WCAG 2.2AA.